I'm a learning engineer designing operator readiness systems for teams who do real work under pressure. Four years building curricula for 24/7 alarm operations, cybersecurity awareness programs, and emergency response training. The work is measured in apprehension rates, test scores, and proficiency levels, not seat time.
Right now I split my week between two roles: Training Specialist at Rapid Response Monitoring and Technical Project Manager at AdVran. I started on a 24/7 monitoring floor, working police, fire, and medical alarms. That floor is where I learned what high-stakes training actually demands.
Instructional design came later. I earned a Master of Education in Educational Technology Leadership from the University of Louisiana at Monroe, built on an English degree from UC Riverside. These days I pair ADDIE and SAM with real analytics, so the training I ship can be measured instead of just completed.
Away from work, I write about training systems, simulation design, and the gap between L&D theatre and genuine operator readiness.
Connect with me on LinkedInI coordinate cybersecurity and IT engineering teams across more than 35 digital transformation projects, with 100% client satisfaction. I built the Security Awareness Training program for over 1,000 end users, and I run TalentLMS as its administrator with the full staff kept compliant.
I authored the Sonitrol audio operator program and lifted the apprehension rate by 36%. I also rebuilt the new-hire simulator assessment, which raised test scores 15% and saved each trainee more than 30 minutes. Today I coordinate training across several offices.
I worked live audio and video alarms, protecting customer property in real time. That stretch on the operator floor still shapes every design decision I make.
I coached up to 10 undergraduates a quarter, built and ran professional development workshops, and tracked student engagement through an online CRM.
A graduate program in instructional design, learning systems, and educational technology leadership. The coursework was grounded in ADDIE, Universal Design for Learning, and the ARCS model.
My undergraduate degree. English gave me the foundation in writing, structured thinking, and analysis that sits under every curriculum I build.
ADDIE. SAM. Universal Design for Learning. Articulate, Adobe Captivate, Camtasia, Sony Vegas. TalentLMS, Seismic Learning, Moodle. Agile, Scrum, Kanban, Jira, Trello.
When a wrong call has real consequences, attention metrics don't mean much. I study why people fail, find the gap in how they were prepared, and make sure it doesn't catch the next person.
| Live Sim & Branching Scenario | Micro-Learning & Phishing Sim | LMS-Driven & Compliance | |
|---|---|---|---|
| Physical Security & Alarm Ops |
Sonitrol Audio New Hire Sim | Cohort Refreshers | Account SOPs |
| Cybersecurity | / | SAT Phishing Captivate Modules | TalentLMS Admin Compliance Tracks |
| Mission Operations & Project Mgmt |
Tabletop Exercises | / | 35+ Digital Transformation Projects |
An embedded cybersecurity learning module built for behavior change, not passive completion. The course presents social engineering as a decision problem: how to identify manipulation patterns, slow down the interaction, and route suspicious requests before damage is done.
On phones and small tablets, the course opens in its own window for the best touch controls and readability.
Open module →A self-paced security awareness module built for AdVran end users. Walks through how phishing works, the warning signs, and the safe response patterns, then checks retention with a scored decision quiz instead of a completion click.
A foundational compliance module covering the Cybersecurity Maturity Model Certification: the three levels, the difference between FCI and CUI, the 14 control domains, how assessments are scored, and the employee habits that keep a defense contractor certified. Closes with a scored knowledge check.
A separate piece, built and delivered inside Nearpod. It's a quick demonstration that I can stand up web-based instruction within an LMS, not just author courseware from scratch. Designed for synchronous cohorts with built-in checks for understanding.
A teaching deck on the digital divide: what it is, who it leaves behind, the forces driving it, and where educational technology can close the gap. Built to open a discussion, not just deliver slides.
I led a 24/7 audio classification curriculum at Rapid Response Monitoring as a long-running project. We replaced lecture-driven onboarding with branching scenario design built on ADDIE, then tracked outcomes across rolling operator cohorts over an eight-month window.
The non-obvious call was spending most of the scenario time on the handful of edge cases behind the bulk of misclassifications, rather than covering every alarm type equally. That focus is what moved the apprehension number.
I re-engineered the new-hire exam after digging through exam metrics and QA audit gaps. AI-generated incident clips let me widen edge-case coverage while cutting roughly half an hour of assessment time per trainee, and I versioned the whole thing for compliance.
Shorter, sharper scenarios beat the longer ones. Trimming the filler cut assessment time and, as a bonus, made the score a better predictor of how someone actually performs on the floor.
A continuous SAT program for more than 1,000 end users across AdVran clients, built on SAM-model iterative design with simulated phishing tracks and micro-learning delivery. TalentLMS ran the whole thing, with per-org and per-user tracking that held compliance at 100%.
The non-obvious call was making each failed phishing test the trigger for learning, rather than a calendar enrollment. Click the lure and you get micro-learning aimed at that exact pattern, right then.